All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Operational
90 days ago
99.97 % uptime
Today
Playback Operational
90 days ago
99.97 % uptime
Today
Markup Operational
90 days ago
99.94 % uptime
Today
Backstage Operational
90 days ago
99.98 % uptime
Today
Multimedia processing ? Operational
90 days ago
99.95 % uptime
Today
Transcription ? Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
99.98 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Zoom Operational
90 days ago
100.0 % uptime
Today
Google Drive Operational
90 days ago
100.0 % uptime
Today
AWS Operational
Database Operational
Emails Operational
Servers Operational
DNS Operational
Background Jobs Operational
Billing & payments Operational
Stripe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022
Customers using Okta for SSO may experience issues with authentication
Resolved - This incident has been resolved.
Aug 9, 19:51 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 19:23 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 9, 18:47 AEST
Aug 8, 2022
Creating / updating notes / insights / stories / comments / readmes is failing for some users
Resolved - This incident has been resolved
Aug 8, 17:32 AEST
Monitoring - The fix has been deployed and the issues have been resolved. We are monitoring for further issues
Aug 8, 17:13 AEST
Update - We are deploying a fix for the issues and will begin monitoring for further problems
Aug 8, 16:51 AEST
Identified - The scope of the issue has been identified and we are working on a fix.

- Viewers cannot create inline comments
- Playback users without Markup access cannot edit stories with references to entities within projects
- Markup / Playback users without Backstage access cannot edit notes / insights / stories / comments / homepages that reference People
Aug 8, 15:52 AEST
Investigating - We are currently investigating this issue.
Aug 8, 15:47 AEST
Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022
Sentiment analysis is not being carried out on imported notes
Resolved - This incident has been resolved.
Aug 1, 17:21 AEST
Identified - The issue has been identified and a fix is being implemented.
Aug 1, 17:11 AEST
Investigating - Notes imported via zapier or CSV import with sentiment analysis requested are currently not going through the sentiment analysis process. We are investigating this issue.
Aug 1, 15:00 AEST
Jul 31, 2022
Scheduled DB Maintenance
Completed - The scheduled maintenance has been completed.
Jul 31, 10:18 AEST
Verifying - Verification is currently underway for the maintenance items.
Jul 31, 09:46 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 09:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 20, 15:37 AEST
Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

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