Some users are unable to login – Incident details

Started

January 24, 2023 at 9:55 PM

Status

Resolved after about 5 hours

Impact

Degraded performance

Affected

Authentication

Authentication - USA

Resolved
January 25, 2023 at 2:44 AM
Resolved
January 25, 2023 at 2:44 AM
This incident has been resolved.
Monitoring
January 24, 2023 at 11:04 PM
Monitoring
January 24, 2023 at 11:04 PM
We are monitoring the situation, clearing cookies and cache will be able to resolve any issues
Investigating
January 24, 2023 at 9:55 PM
Investigating
January 24, 2023 at 9:55 PM
We are currently investigating this issue.