Exporting of video highlight reels is broken for certain video lengths - Incident details - Dovetail status

Exporting of video highlight reels is broken for certain video lengths

Resolved

Operational

Started over 1 year ago Lasted 19 minutes

Affected

Multimedia processing

Multimedia processing - USA

Updates

Resolved
September 30, 2022 at 1:24 AM
Resolved
September 30, 2022 at 1:24 AM
We have identified and fixed the issue. Video highlights are now working as expected
Investigating
September 30, 2022 at 1:05 AM
Investigating
September 30, 2022 at 1:05 AM
We are currently investigating this issue.