Sentiment analysis is not being carried out on imported notes

Resolved
Partial outage
Started almost 2 years ago Lasted about 2 hours

Affected

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    Notes imported via zapier or CSV import with sentiment analysis requested are currently not going through the sentiment analysis process. We are investigating this issue.