Some customers are incorrectly shown an empty state in folders

Resolved

Degraded performance

Started about 1 month ago Lasted about 2 hours

Affected

Core

Core - USA

Core - Europe

Updates

Resolved
March 18, 2024 at 8:47 PM
Resolved
March 18, 2024 at 8:47 PM
This incident has been resolved.
Monitoring
March 18, 2024 at 8:47 PM
Monitoring
March 18, 2024 at 8:47 PM
We implemented a fix and are currently monitoring the result.
Identified
March 18, 2024 at 7:46 PM
Identified
March 18, 2024 at 7:46 PM
We've identified the problem and are working on a fix
Investigating
March 18, 2024 at 7:10 PM
Investigating
March 18, 2024 at 7:10 PM
We are currently investigating this incident.