Video playback and images are unavailable for a subset of users

Incident Report for Dovetail

Resolved

This incident has been resolved.

Posted Oct 19, 2022 - 18:00 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2022 - 17:12 AEDT

Update

We have restored functionality for most users, and are continuing to work on a fix for the underlying issue.

Posted Oct 19, 2022 - 16:53 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 19, 2022 - 16:08 AEDT

Update

We are continuing to investigate this issue.

Posted Oct 19, 2022 - 15:46 AEDT

Investigating

We are currently investigating this issue.

Posted Oct 19, 2022 - 15:29 AEDT

This incident affected: Multimedia processing (Multimedia processing - USA).