All systems operational

Core

100.0% uptime
Core - USA
100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%
Dec 2021100.0% uptime
Jan 2022100.0% uptime
Feb 2022100.0% uptime
Core - Europe
100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%
Dec 2021100.0% uptime
Jan 2022100.0% uptime
Feb 2022100.0% uptime
Website
100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%
Dec 2021100.0% uptime
Jan 2022100.0% uptime
Feb 2022100.0% uptime
Community
100.0% uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%
Dec 2021100.0% uptime
Jan 2022100.0% uptime
Feb 2022100.0% uptime

Notice history

Feb 2022

Images and attachments not loading
  • Resolved
    Resolved

    Images and attachments in stories, notes, and insights were not loading.

Jan 2022

No notices reported this month

Dec 2021

Multimedia processing outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    AWS has remediated their incident and our multimedia processing is working through the failed jobs.

  • Identified
    Identified

    We have identified AWS – one of our service providers – is having an outage that is affecting our ability to process multimedia files.

  • Investigating
    Investigating

    We are currently investigating this issue.

Incident at AWS causing issues in Dovetail
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    AWS is currently experiencing a widespread incident which is effecting Dovetail. Customers have reported experiencing issues with video playback. AWS have identified the issue and are implementing a fix

Slow audio video processing
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Audio and video files are taking longer to process than usual. The problem has been identified and a fix is being implemented

Dec 2021 to Feb 2022